At LPWO our philosophy is built around producing high-quality, & versatile products. Our materials are carefully considered with longevity and safety in mind, coupled with our friendly customer care team who are on hand for advice and assistance.

​3 Years against any Manufacturers Defects. Chips and cracks in the refractory material are considered normal and do not affect the performance of the oven.

General Warranty Conditions

The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only. If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer at their discretion will repair, refinish or replace the failed item.

The manufacturer reserves the right to substitute failed items with a similar product should the model or color no longer be available. Any replacement will be for the failed item only not a complete set. The original warranty period is not extended in the event of a repair, refinish or replacements.

In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt. Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.